Support triage agent· pricing · free to read

Plain Ari pricing: $9,504/year for a 20-person team

How much does Plain Ari cost?

$9,504/year for a 20-person product team

Checked 26 October 2026 · our arithmetic on published units · 20 seats

Plain Ari costs $9,504/year for a 20-person team (20 seats), checked 26 October 2026 — our arithmetic on published units.

Horizon at $99 per user/month annually is the landing tier: Foundation caps member seats at 10 and lacks SLAs and escalation paths. Eight member seats = $9,504/year, plus credits — Ari costs 100 credits per resolution and extra credits run $0.10 each, so 500 resolutions/month adds about $6,000/year. SSO and SCIM force custom-priced Frontier.

Researched for issue #028 · Monday, 26 October 2026· no sponsorship, no affiliate links

What does Plain Ari cost for a 20-person team?

$9,504/year a year at 20 seats, checked 26 October 2026 — our arithmetic on published units. Plain Ari — Ari is Plain's customer-facing AI agent that answers and resolves B2B support threads in Slack, email, Teams and in-app chat. It thins the shared Slack-channel escalation queue PMs get pulled into, so you see themed bug patterns instead of one-off pings.

Does Plain Ari publish pricing?

Only in units. Plain Ari publishes per-seat or per-unit rates but no org-level figure, so the number above is our own arithmetic on those published units for 20 seats.

The full Plain Ari page — verdict, SSO and data handling, every issue it ran in →
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