Lorikeet pricing: $25,200/year for a 20-person team
How much does Lorikeet cost?
We cannot re-read $0.10 per ticket (Auto QA) daily. Lorikeet prices per resolved action, not per ticket. Its Quality SKU — the Auto QA line our brief quotes at “from $0.10 per ticket” — is published at $0.30 on Start and $0.27 on Scale, per action, on both the pricing page and the machine-readable card. No per-ticket figure exists on either, so there is nothing for the watch to compare our $0.10 against. Pages read 2026-10-20: https://www.lorikeetcx.ai/pricing, https://www.lorikeetcx.ai/pricing.md. The full declaration, dated.
$25,200/year for a 20-person product team
Checked 15 October 2026 · our arithmetic on published units· free, no email, no card
Lorikeet costs $25,200/year for a 20-person team (20 seats), checked 15 October 2026 — our arithmetic on published units.
No 20-person org lands on the entry tier cheaply: Start is $2,100/month billed annually ($25,200/year) plus $0.99 per resolved chat, email or SMS, with Scale at $5,100/month ($61,200/year) above 5,000 monthly tickets. At 2,000 resolutions a month you land near $49,000 a year. Auto QA adds from $0.10 per ticket.
Our arithmetic on Lorikeet’s own published units and trust pages, for issue #022 · Thursday, 15 October 2026· no sponsorship, no affiliate links
Lorikeet — Multi-agent support system that runs multi-step workflows inside Zendesk, Intercom or Salesforce, resolving tickets end-to-end and escalating when uncertain.
Why it matters for PMsChanges how support escalations reach you: repeatable account and billing workflows resolve themselves, so escalated tickets are genuine product gaps.
Covered 2 times · issues #015–#022 · no sponsorship, no affiliate links
The Adoption Brief · issue #022 · Thursday, 15 October 2026
Our verdict on Lorikeet for a 20-person product org
SkipFree · no email · no card
A $25,200 annual floor before the first resolution only pays back at sustained high ticket volume, which a 20-person product org rarely controls or funds.
Lorikeet— SOC 2, SSO and data handling
SSO with Okta and Azure AD is offered to enterprise customers; plan not published. SOC 2 Type II, ISO 27001 and HIPAA with a public trust center. Tickets and customer data sit in Lorikeet's cloud with regional options; third-party model providers neither store nor train on it.
The pitch for Lorikeet you can paste into #product
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01 · AI code review · free to read
Graphite Agent
Reviews pull requests and answers questions about a diff inside GitHub, replacing Graphite's earlier standalone Diamond reviewer.
Why it matters for PMsCuts the review wait that stalls your sprint: small fixes get a first-pass review in minutes instead of sitting until an engineer frees up.
At under $10k a year it buys back reviewer hours on every sprint, and SOC 2 Type II clears the usual security review for a 20-person org.
Real price for a 20-person product org
The Team plan at $40 per user per month billed annually is where teams land, because Starter caps AI reviews and Chat; at 20 seats that is $9,600 a year. SAML/SSO, ACLs and audit logs are Enterprise-only (custom, pricing on request).
Integration & data risk
SAML/SSO, ACLs and SIEM audit logs require Enterprise; Team has none. SOC 2 Type II, report via the Cursor trust center. Code and PR context are processed in Graphite's cloud with LLM vendors as sub-processors; AI privacy and code-indexing controls are Enterprise-only.
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Proposing Graphite Agent on our repo: AI review on every pull request, plus stacked PRs and a merge queue in the same tool.
Today small diffs wait hours for a human reviewer. Agent posts a first pass in minutes, so humans review logic, not formatting and null checks.
Ask: two weeks on one service, one eng lead owns the rules config, we compare time-to-first-review before and after.
Read off Graphite Agent's own pricing and trust pages when issue #027 was written, Thursday, 22 October 2026. Prices move — check the vendor's page before you quote one internally.
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Against the $96/year plan it breaks even at five readers: $490/year for the licence against $480 for five annual subscriptions. From the sixth reader on it is the cheaper of the two, and the tenth and fortieth cost nothing more.
We re-read 43 vendor pricing pages every morning — 42 tools, 68 published figures — and diff them against the figures we published.
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A one-word verdict on every tool — adopt, pilot or skip — with the reason in one sentence.
The real price a 20-person product org lands on, not the headline tier on the pricing page.
The integration and data-risk line: which plan SSO needs, the SOC 2 posture, where your roadmap and customer data ends up.
A paste-ready 3-line pitch for #product, so making the case costs you nothing.
Friday, 2 October 2026 · ran as “Lorikeet” · Support resolution agent
A customer support AI agent that resolves chat, email, SMS, and voice tickets end to end and escalates to humans when it cannot.
Why it mattered then: It reshapes the support escalation queue that lands on your desk, separating genuine product defects from repeat how-do-I questions.
Signal Brief publishes five new AI tools every weekday morning, each with one sentence on what it does, one line on why it matters for a B2B SaaS product manager, and a link — free. The price a 20-person product org really lands on, the adopt/pilot/skip verdict and the SSO, SOC 2 and data-handling line are free on these pages too. What subscribers get is the pitch you can paste into #product — and all four, on five brand-new tools, in the inbox at 7am, weeks before a page like this one exists. Read a real Adoption Brief, browse every tool we have covered or read the issues in full.
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Five tools like Lorikeet — and the verdict on each.
The five tools are published free every weekday morning. Subscribers also get the Adoption Brief on each one: adopt / pilot / skip, the price a 20-person product org really lands on, the SSO and data-risk line, and a pitch you can paste into #product. Leave your email and the next 7 issues arrive with all five briefs attached — no card, nothing to cancel.
A one-word verdict on every tool — adopt, pilot or skip — with the reason in one sentence.
The real price a 20-person product org lands on, not the headline tier on the pricing page.
The integration and data-risk line: which plan SSO needs, the SOC 2 posture, where your roadmap and customer data ends up.
A paste-ready 3-line pitch for #product, so making the case costs you nothing.
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7 weekday issues free · no card · nothing renews
A one-word verdict on every tool — adopt, pilot or skip — with the reason in one sentence.
The real price a 20-person product org lands on, not the headline tier on the pricing page.
The integration and data-risk line: which plan SSO needs, the SOC 2 posture, where your roadmap and customer data ends up.
A paste-ready 3-line pitch for #product, so making the case costs you nothing.